NTNMart offers a 7 Day Return Policy that starts on the day you receive your merchandise. If, for any reason, you are not 100% satisfied with your purchase, you can return it to our warehouse for a full refund.
Requirements for a Full Refund
- Items must be in new condition, or in the state that they were received.
- Items must be returned with all of their original packaging and accessories, including a blank warranty card, UPC code and no rebates should have been filed and/or claimed.
- Items must be shipped back to us fully insured using a trackable shipping method at your expense.
When A Product Cannot Be Returned
- It has been more than 7 days from the date you received your shipment.
- Item is marked as "Final Sale" or "Special Order."
- Item is in used condition or has been installed.
- Warranty card has been filled out or the product has been registered or serviced, or rebates have been filed and/or claimed for the product(s) you want to return.
How To Return A Product
- Simply, you can request a return by calling our customer service department at +639-658-717-551
- Once you have contacted us for a return, an RMA form will be issued with the address where to ship the item(s) back to the appropriate warehouse. You will then have to ship the item back to us, fully insured with a trackable shipping method.
