Delivery Policy NtnMart

• Normal Delivery Hours are 8am-7pm Monday-Friday. Any special requests outside of our normal delivery hours will incur an additional fee.
  
  
• We cannot specify or guarantee a delivery date and time frame.
  
  
• At the time of delivery, an adult is required to sign and accept the delivery.
  
  
• All deliveries are fully insured from the day it leaves our warehouse until it reaches your specified location.
  
  
• You must inspect all product(s), check the unit for damage on both the interior and exterior of the carton prior to signing for the delivery.
  
  
• If you need to change your delivery address after the order has been picked up by the shipping carrier, a reconsignment fee may be assessed. Please note this fee varies depending on the carrier.
  
  
• Our customer service department must be notified within 24 hours of delivery for all damages by calling 094 5403 3923
  
  
• It is required that you take photos of any damage that you notice as proof.